We're looking for an experienced Customer Success Manager to join our UK team. Reporting to the Manager, Customer Success, you'll be responsible for:
You will lead the post-sale relationship driving adoption, value and promoting upsell opportunities.
You will build and deliver strategic Customer Success Plans that align customers business strategies to Zscaler services, and data-driven business reviews.
Reduce any challenges that may delay or stop deployment using internal resources, holding both customers and internal resources accountable.
Visit customers face-to-face on site, or remotely through web sessions.