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IT Enterprise Applications Engineer, Salesforce (EMEA)

Gitlab
Full-time
Remote
What you’ll do

Act as a trusted advisor & go-to resource on deal structure, quoting, and order form creation; advises on various contract options to drive deal closure
Develop knowledge of Gitlab products and pricing models to provide deal structuring and quoting support to our EMEA sales teams
Support sales as primary advisor for all questions related to deal structure, opportunity booking, subscription management and license delivery
Interpret deal intent and advise on required approvals based on Deal Approval Matrix, when needed helping obtain approvals
Review and analyze complex customer contracts and custom, non-standard deal structures to ensure compliance with Gitlab policies (commercial, finance, and legal) and alignment with company objectives
Act as the point of contact for escalations and complex deal approvals, working closely with cross-functional teams to resolve issues
Assists to interpret contractual language and escalate to ensure deals comply with revenue recognition and operational policies
Work cross-functionally teams (Legal,Billing, Channel, Revenue) to support the Quote to Cash process
Responsible for reviewing SFDC opportunities to result in accurate booking metrics (Net ARR, ARR Basis, Amount, Recurring Amount)
Collaborate with system teams to identify solutions for common QTC errors
Participate in sales region forecast calls, QBRs, & EoQ Daily Standups