Job Application for Customer Success Engineer APJ - (Japanese Language Skills) at GitLab
Gitlab
Responsibilities
Engage with customers across APJ, both onsite and remote, in a technical consultancy and advisor role during the post-sales process while providing technical and solution guidance
Must be able to speak Japanese at a business level and English.
Have demonstrated the ability to become a trusted technical advisor to customer and business leaders
Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal, and expansion
Align with Technical Account Managers to provide customer-facing subject matter expertise based on the customer's business objectives
Focus on solution-based programs that are customized to fit an individual customer's needs
Develop and collaborate on customer workshops, demos, and other enablement
Maintain specialty competency in one or more technologies related to GitLab's market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners
Continuously improve professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking