Resident Solution Engineer (Professional Service & ITクラウド内製化) - Full Remote
Hashicorp
Full-time
Remote
In this role you can expect to...
Serve as trusted advisor to aligned accounts, technical teams and business stakeholders during the pre-sales and post sales cycles
Exhibit strong communication skills and the ability to influence decisions through effective presentations, demos, technical engagements, and workshops
Understand the customer’s journey from their current state to their future state by designing a technical and business-focused solution to drive adoption and growth after the initial sale and across the portfolio
Prove business value of HashiCorp products in solving the customer’s business problems and driving their return on investment
Regularly contribute to post sales activities such as customer QBRs, cadence calls, hold customer office hours, monitor usage, and deliver roadmap sessions with limited support
Seek to drive expansion in current product lines as well as adoption of additional product lines
Partner with multi-functional teams such as Solutions Architecture Specialists, Customer Success Managers, Product Management and Engineering drive success across the customer journey
Provide authoritative guidance on DevOps concepts with strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes
Establish and maintain a deep understanding of the overall HashiCorp technology portfolio and the competitive landscape
Native Japanese language skill is required.
Conversation level of English language skill is also required.
You may be a good fit for our team if you have...
5+ years technical pre-sales / Sales Engineering experience or equivalent experience - practitioners are appreciated as well
Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms
Knowledge and experience with existing HashiCorp tools such as Vagrant, Packer, Terraform, Consul, Nomad, Vault and others
Experience with implementing software products or solutions to large and dynamic enterprise companies
Experience working well in a highly dynamic / team environment that focuses on providing above industry standard customer service
Ability to travel as needed. Domestic and occasional international travel required and varies by team (~20-40%)
HashiCorp embraces diversity and equal opportunity. We are committed to establishing a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.
Serve as trusted advisor to aligned accounts, technical teams and business stakeholders during the pre-sales and post sales cycles
Exhibit strong communication skills and the ability to influence decisions through effective presentations, demos, technical engagements, and workshops
Understand the customer’s journey from their current state to their future state by designing a technical and business-focused solution to drive adoption and growth after the initial sale and across the portfolio
Prove business value of HashiCorp products in solving the customer’s business problems and driving their return on investment
Regularly contribute to post sales activities such as customer QBRs, cadence calls, hold customer office hours, monitor usage, and deliver roadmap sessions with limited support
Seek to drive expansion in current product lines as well as adoption of additional product lines
Partner with multi-functional teams such as Solutions Architecture Specialists, Customer Success Managers, Product Management and Engineering drive success across the customer journey
Provide authoritative guidance on DevOps concepts with strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes
Establish and maintain a deep understanding of the overall HashiCorp technology portfolio and the competitive landscape
Native Japanese language skill is required.
Conversation level of English language skill is also required.
You may be a good fit for our team if you have...
5+ years technical pre-sales / Sales Engineering experience or equivalent experience - practitioners are appreciated as well
Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms
Knowledge and experience with existing HashiCorp tools such as Vagrant, Packer, Terraform, Consul, Nomad, Vault and others
Experience with implementing software products or solutions to large and dynamic enterprise companies
Experience working well in a highly dynamic / team environment that focuses on providing above industry standard customer service
Ability to travel as needed. Domestic and occasional international travel required and varies by team (~20-40%)
HashiCorp embraces diversity and equal opportunity. We are committed to establishing a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.