Solutions Architect, APJ - Customer Adoption (Hybrid)
Hashicorp
Full-time
Remote
Key Responsibilities:
Collaborate with the account team to develop and execute go-to-market strategies for existing strategic customers.
Provide technical expertise and guidance to support customer success and adoption of HashiCorp solutions.
Lead initiatives to drive product uptake and value realization, focusing on onboarding, adoption, and renewals.
Capture and share best-practice knowledge, sales, and delivery content amongst the HashiCorp community.
Work closely with cross-functional teams, including sales and solutions engineering, to align technical strategies with customer objectives.
Participate in workshops, reviews, and presentations to educate internal teams on best practices and customer needs.
Proactively identify opportunities to enhance customer value and mitigate risks to renewals.
Contribute to the continuous improvement of customer-facing processes and technical motions.
This is a customer-facing role. You may be required to travel to client locations to deliver on engagements when needed, but most work will be delivered virtually.
Collaborate with the account team to develop and execute go-to-market strategies for existing strategic customers.
Provide technical expertise and guidance to support customer success and adoption of HashiCorp solutions.
Lead initiatives to drive product uptake and value realization, focusing on onboarding, adoption, and renewals.
Capture and share best-practice knowledge, sales, and delivery content amongst the HashiCorp community.
Work closely with cross-functional teams, including sales and solutions engineering, to align technical strategies with customer objectives.
Participate in workshops, reviews, and presentations to educate internal teams on best practices and customer needs.
Proactively identify opportunities to enhance customer value and mitigate risks to renewals.
Contribute to the continuous improvement of customer-facing processes and technical motions.
This is a customer-facing role. You may be required to travel to client locations to deliver on engagements when needed, but most work will be delivered virtually.