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Sr. Product Designer (US) - Infrastructure

Hashicorp
Full-time
Remote
What We Do
Terraform is an infrastructure as code platform that provides consistent workflows for managing infrastructure and enables operators to safely and predictably make changes to infrastructure at scale.

Terraform helps organizations improve productivity, reduce risk, and increase business velocity as they integrate cloud infrastructure into their IT environments.

We're designing tools and infrastructure to help our users start, run, and scale an online business from anywhere in the world. That's where you come in: we’re looking for a Product Designer to join our team and continue on this journey with us.

What You’ll Do
You’ll use your passion for design to proactively face uncertainty and ambiguity, thrive by solving problems and collaborating with cross-functional partners, and hold a high bar for quality in design.

You'll combine research and creativity to give our technical users practical and elegant solutions to complex challenges. You’ll drive discovery and design phases of the product delivery process and help mature our user-centered design practice.

You'll collaborate tightly with product management, engineering, and other cross-functional partners to shape the next version of HashiCorp’s platform admin and developer experiences with a balanced focus on execution, customer value, and impact.

Your Roadmap to Success
Your First 30-Days

Learn the ins and outs of HashiCorp Design, become familiar with Terraform, and start connecting with your engineering, product, and design teams.

This may include:

Completing new hire onboarding
Becoming familiar with HashiCorp’s design tools, processes, and design system
Reviewing existing designs and patterns
Walking through the Terraform tutorials, deploying sample infrastructure, and becoming familiar with customer usage scenarios
First 90-Days

Review existing research and understand the personas
Begin crafting experiences and prototypes for features on the roadmap
Conduct research studies to learn more about Terraform users
Meet with your engineering and product peers at a regular cadence
Review design work with peers, manager, and other stakeholders
First 180-Days

Facilitate workshops to help define and refine solutions to open problem spaces
Schedule and facilitate design reviews to collect feedback from and inform stakeholders and leadership
Test and validate designs with users and subject matter experts to refine workflows