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Technical Support Representative (French) - Night Shift

Granicus
Full-time
Remote
The Technical Support Representative at Granicus will work remotely from India, providing high-level support to clients in various locations. This role requires exceptional communication skills, fluency in French, and the ability to resolve queries independently. The position involves night shift work following Canada timing, with responsibilities including being the first point of contact for inbound queries, redirecting technical issues, and liaising with the development team.