Premier Research is looking for a Clinical Systems Analyst to join our Functional Services Provider (FSP) team.
You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members are the most valuable asset in delivering success.
We are Built for You. We are here to help you grow, to give you the skills and opportunities to excel at work with the flexibility and balance your life requires.
We are Built by You. Your ideas influence the way we work, and your voice matters here.
We are Built with You. As an essential part of our team, you help us deliver the medical innovation that patients are desperate for.
Together, we are Built for Biotech™. Join us and build your future here.
The working hours will be Saturday through Wednesday, aligned with local business hours.
What you will be doing:
- Provides support to users with relation to Clinical Data Management Systems (CDMS) and related applications
- Resolves CDMS or database-related issues where possible and escalates support requests to senior analyst or management as appropriate
- Takes ownership of issues and sees problems through to resolution
- Programs reports using SQL and/or other programming languages
- Research, troubleshoot, and resolve programming issues associated to clinical trial reporting
- Serves as a technical resource to the study teams for data visualization and reporting tools
- Routes support requests to other associates in accordance with working guidelines and procedures
- Logs and tracks requests for metrics reporting using appropriate tracking tool
- Assists junior staff with advanced technical issues
- Trains and follows sponsor’s Standard Operating Procedures as applicable
- Performs additional duties as assigned
- May be required to participate in a flexible coverage schedule based on business need
What we are searching for:
- Bachelor degree, or international equivalent from an accredited institution, preferably in a technical field, or equivalent combination of education, training and experience
- 3 to 5 years of practical experience using commercial clinical data management systems and/or EDC products (e.g. - Oracle RDC / Inform, Medidata Rave, DataLabs, etc.). Alternately, must have proven experience in all primary job functions.
- 1 to 2 years of SQL programming experience preferred
- Excellent computer skills in a Microsoft Windows environment including proficiency in the Microsoft Office Suite of tools (e.g. - Outlook, Word, Excel, etc.)
- Demonstrates excellent English verbal and written communication skills
- Strong analytical and organization skills, able to work independently and manage multiple projects simultaneously in a fast-paced environment with changing priorities
- Proven ability to drive a successful customer experience through positive customer interactions, provision of quality and timely deliverables, and task ownership · Technical skills and experience using relational databases (e.g. MS SQL Server, MS Access, or Oracle) and data visualization tools (e.g. Spotfire, jReview) preferred