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Commercial Solutions Analyst

Twilio
Full-time
Remote
Responsibilities
In this role, you’ll:

Establish trusted working relationships with Commercial Solutions team members, Commercial Legal, Billing Operations, Commercial Finance, and Sales.
Ensure forward deal momentum while providing excellent customer service to our Sales partners, as well as troubleshoot, escalate, and resolve issues with deal velocity especially during month and quarter end.
Help educate, guide, and ensure that the Sales and GTM Operations Team follows the proper internal contracting policies and processes.
Provide end-to-end quote to signature support for AEs, including: CPQ quote building, pricing and order form approvals assistance, OF creation, Docusign execution and opportunity closure.
Under supervision of manager or senior team member, collaborate with sales to create non-standard language requests for contracting (order form) in compliance with corporate policies.