Commercial Solutions Analyst

Responsibilities:
Collaborate with and establish solid trusted working relationships with team members, Product Management, Commercial Legal, Billing Operations, Order Management, and Finance with the ability to identify policy, process and tooling automation requirements.
Act as a trusted advisor during the sales cycle by managing complex contracts and sharing subject matter expertise on our standard terms of service, pricing, and commercial terms in order to coach our sales teams towards offers with acceptable terms to both Twilio and our customer.
Provide end-to-end quote to signature support for AEs, including: CPQ quote building, pricing and order form approvals assistance, OF creation, Docusign execution and opportunity closure.
Enforce the corporate approval framework and associated policies. Collaborate with sales and manage escalations for policy exceptions and/or bespoke terms for strategic customers.
Contribute to new and update existing contract processes and training materials for the Sales and GTM Operations Teams in order to build a robust and effective selling motion.