Digital Sales Representative

Responsibilities
In this role, you’ll:

Drive lead qualification and nurturing of Twilio.org’s Self-Service and Named Account customers across community & social services, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers based in EMEA, LATAM and APJ.
Be responsible for net new customer acquisition and driving new revenue while maintaining the highest levels of customer satisfaction.
Manage entire sales cycles and close new revenue for Twilio.org accounts while managing your assigned account list and addressing issues that may arise
Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs.
Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform.
Be an owner to drive deals forward, knock down obstacles for our customers and internally, and find the best solution for each customer, and recommend process improvements to support the whole team.
Develop expertise in the social impact and nonprofit market to help prospective customers understand how others are leveraging Twilio’s platform to scale their reach and missions.
Have world-class interpersonal and communication skills to make complex technical and financial details sound simple.
Ability to balance competing priorities and manage multiple projects/deals at the same time.