Responsibilities
In this role, you’ll:
Manage Twilio’s response to threatened and actual commercial, IP, and bankruptcy litigation, including:
Collaborating with in-house product and business leaders to develop a strategy for resolving disputes quickly and effectively;
Advising business leaders and stakeholders on litigation risks and strategy;
Working with our in-house eDiscovery team to gather, review and analyze relevant documents; and
Selecting and closely managing outside counsel where necessary.
Handle responses to demand letters, discovery demands, and third party subpoenas (including government investigative demands), often drafting responses and negotiating directly on behalf of Twilio.
Closely collaborate with our policy compliance teams as they enforce Twilio’s rules on acceptable use of our communications platform.
Partner with our Commercial Legal team to review and revise our contracts in response to the changing legal landscape, and advise on negotiations.
Partner with our Privacy Legal team to manage Twilio’s response to cybersecurity incidents.
Develop policies and processes enabling the Litigation team and our business colleagues to handle recurring issues in a principled, effective, and efficient manner.
Bring a great sense of humor and keen practical judgment to this fast-paced environment, helping our internal clients, including legal team colleagues, spot issues and drive them to resolution.