Senior Product Manager, Operations

We’re looking for a product manager to help Coinbase scale our operations and expand globally! This role will sit between business and engineering organizations, acting as the voice of both internal and external customers and a leader of our products built on enterprise-level platforms.

In this role, you will be responsible for building cross-functional capabilities to help improve and scale our global operations, ranging from conventional areas like marketing / sales to more unconventional areas like crypto asset risk management. You will partner with various teams across Coinbase and the Group Product Manager to identify problems, develop requirements, and work with an engineering team to ship solutions that will immediately help businesses and customers use crypto all around the world.

As with all product managers, you will need to be excited to continue developing a healthy mix of product, process, design, analytical, and technical skills to deliver simple and intuitive products. For our team, you will also need to have a passion and interest for operations and systems thinking.

What you’ll be doing (ie. job duties):

Learn about one or more critical operations within Coinbase.
Develop both business and technical documentation to communicate decisions and status.
Identify pain points and opportunities for technology to drive improvements.
Work with one or more engineering teams to develop requirements and ship solutions to help internal and external customers use crypto.
Partner with operations teams to implement changes and gather feedback.
Develop metrics to measure performance and impact of our operations.
What we look for in you (ie. job requirements):

6+ years of experience in product management ideally a focus on operations
Passion for product management and solving problems with technology.
Customer obsession and ability to empathize with a wide range of businesses and customers.
Excellent written and verbal communication.
Strong quantitative aptitude.
Interest / aptitude for scaling processes and operations.
Interest / aptitude for systems-thinking and engineering.
Nice to haves:

Degree in Business, Computer Science, Electrical Engineering, Economics, Mathematics, or related field.
Knowledge and passion about crypto / web3.
Experience in financial services
Experience developing quantitative models / metrics for a process.
Salesforce expertise.
Working knowledge of applications such as Snowflake, Tableau, Looker, and Jira.
Job #: P61494

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + benefits (including medical, dental, vision and 401(k)).

Pay Range:
$161,500—$190,000 USD