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Senior Project Manager

Twilio
Full-time
Remote
About the job

As a Senior Project Manager on the People Partnerships (2P) team, this role reports to the Director of Strategic Delivery and will drive coordination of high priority and complex projects across the HRBP and TA teams, with a heavy emphasis on change management and workforce transformation initiatives. Embedded in the People Partnership team (HRBP, TA, ER, and Strategic Delivery PMO), this group is focused on being the first and last mile to the business, delivering People programs and enabling business-specific initiatives. This role will work across the People team, driving cross-functional projects and building change management plans and communications strategies. This role is perfect for someone who loves defining how to deliver large, complex, cross-functional projects and owning successful execution; someone who is more than a facilitator, but someone who cares about achieving the project objectives, and is comfortable managing through multiple efforts at once, while remaining flexible and agile.

Responsibilities

In this role, you’ll:

Lead the workforce transformation project management efforts for the People Partnerships organization
Build relationships and partner with HRBPs and People team COEs to drive change strategies for transformational projects and initiatives
Deliver on all aspects of project management for the initiatives you are responsible for; develop project plans, secure resources, and drive project schedules; collaborate effectively across teams to define strategy, goals and commitment to timelines and deliverables; document, communicate and resolve project-related needs and issues
Align with stakeholders and other project team members on deliverables, dependencies, and decisions in order to meet project deadlines
Report on project status, outcomes, and project results to stakeholders and potentially executives
Create and deploy a structured change management approach for critical initiatives across the organization; Assess organizational change readiness across initiatives to tailor strategies based on existing skills, capabilities, and willingness to adapt to change
Build and advise on communication plans, including taking the lead on content creation, to identify the key messaging, audience, and cascade of communications; Responsible for ensuring everyone understands what changes are taking place, why they’re happening, and how they will impact their day-to-day work