Senior Solutions Engineer
GitHub
Full-time
Remote
Overview
GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for experienced Senior Solutions Engineers in the United States to provide technical sales support for our enterprise customer base.
Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as a trusted advisor to remove technical objections and creatively address pain points in a customer's SDLC. They will work internally with sales and product development teams to identify solutions that meet customers' business needs and document requests to expand the capabilities of GitHub's platform.
We're extremely passionate about the quality of our work. If you are technically sharp, business minded, and people oriented, you might be a fit for this role!
Responsibilities
Identifying customer business & technical requirements and matching them to product solutions
Building joint customer strategies with enterprise sales, support, and customer success to encourage product adoption
Delivering live demonstrations of GitHub’s products and platform to prospective customers
Navigating complex technical scenarios to help customers migrate to GitHub from their existing development tools and workflows
Building relationships with key decision makers and serving as a customer's technical point of contact and advocate
Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests
Applying understanding of customer environment and goals to provide oversight and guide post-sales teams to successful outcomes
Qualifications
Required Qualifications:
5+ years experience in software or systems engineering, product, design, or other related technical role
3+ years of experience in customer-facing pre or post sales solutions engineering, technical consulting, DevSecOps or other related roles
Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition
Ability to travel up to 25% when needed
GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for experienced Senior Solutions Engineers in the United States to provide technical sales support for our enterprise customer base.
Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as a trusted advisor to remove technical objections and creatively address pain points in a customer's SDLC. They will work internally with sales and product development teams to identify solutions that meet customers' business needs and document requests to expand the capabilities of GitHub's platform.
We're extremely passionate about the quality of our work. If you are technically sharp, business minded, and people oriented, you might be a fit for this role!
Responsibilities
Identifying customer business & technical requirements and matching them to product solutions
Building joint customer strategies with enterprise sales, support, and customer success to encourage product adoption
Delivering live demonstrations of GitHub’s products and platform to prospective customers
Navigating complex technical scenarios to help customers migrate to GitHub from their existing development tools and workflows
Building relationships with key decision makers and serving as a customer's technical point of contact and advocate
Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests
Applying understanding of customer environment and goals to provide oversight and guide post-sales teams to successful outcomes
Qualifications
Required Qualifications:
5+ years experience in software or systems engineering, product, design, or other related technical role
3+ years of experience in customer-facing pre or post sales solutions engineering, technical consulting, DevSecOps or other related roles
Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition
Ability to travel up to 25% when needed