Senior Workday Developer

About the job

This position is needed to Twilio is in search of a highly skilled and seasoned Workday Developer with expertise in As a pivotal member of our team, you will take charge of all things Workday – focusing on integrations and reporting to elevate our Workday platform and provide unparalleled support to our growing Twilions.

This proactive role requires collaboration with internal People teams to implement, optimize, and maintain the Twilio Workday platform. The ideal Analyst will not only design and implement system changes but also maximize system efficiencies to meet the strategic and operational needs of the business while serving as a subject matter expert.



Responsibilities

In this role, you’ll:

Subject Matter Expertise: Serve as a subject matter expert in Workday development, emphasizing proficiency in integrations, reporting, prism, and BIRT. Provide consultative practical solutions with requirement gathering, design, configuration, and testing. Proactively offering options, risks, and downstream impacts related to decisions.
End-User Support: Serve as an escalation point for advanced system issues to determine root cause analysis, identify, and implement potential solutions. Collaborate with internal teams and vendors to translate business needs into innovative integration, reporting, and custom business process solutions.
Stakeholder Collaboration: Partner with business units to build strong relationships, ensuring alignment between Workday capabilities and business goals. Act as a trusted advisor to the stakeholders to influence the technology decisions.
Reporting and Dashboards: Develop custom reports and dashboards tailored to the specific needs of business units, enhancing data-driven decision-making.
Training and Documentation: Provide training and assistance to People support staff, creating and updating documentation and communications to ensure clarity and consistency. Mentor junior peers and offer shadowing opportunities.
Release Management: Review functionality delivered in Workday releases to assess business impacts and identify opportunities for enhancements
Data Integrity: Maintain accountability for data integrity, focusing on quality, accuracy, reporting, timeliness, and usability across core systems and related interfaces.