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Technical Account Manager, Pressable

Automatic
Full-time
Remote
Responsibilities:
As a Technical Account Manager (TAM) for Pressable, you will:

Drive our customers’ adoption of WordPress and other Automattic products and services. Draw on your technical acumen and customer-facing skills to effectively represent Automattic.
Lead discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management.
Work with developers and senior engineers to provide advocacy and strategic technical guidance, to help customers plan and build solutions that proactively drive application health.
Develop close relationships with your customers, in order to understand their business/operational needs and technical challenges, and help them gain the greatest value from our products..