What you’ll do
As a member of the User Experience Assurance team, you will test and evaluate Stripe’s product and user journeys, identify opportunities for improvement, and partner with teams across Stripe to implement improvements. You will develop a deep understanding of Stripe’s products, users, and business in order to make high impact recommendations for improving product quality.
Responsibilities
Identify gaps and improvement areas within specific user journeys and across Stripe’s product suite. Act as a force multiplier to assist product teams in optimizing and planning for product experience and quality improvements
Implement comprehensive user experience evaluation strategies, ensuring thorough coverage of use cases and driving user journey evaluation and walk the store practices
Work closely with product teams to investigate, debug and triage difficult problems and independently work towards results
Contribute significantly to improving product quality. Ultimately enable exceptional product experiences and reinforce Stripe's commitment to meticulous craft
Collaborate to define and establish user experience assurance standards, methodologies, and processes to be integrated seamlessly into the product development process